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Monday, 10 January 2011

---ktv?friends?i love yoo?!---


Friends (CW, WK, Vic, Ting),

Thanks for being able to come out for the past gathering.

It was a great weekend for the kick-start of the month, as well as a great day to rise the BP as well. ==" (You'll know what I mean, when you read further)

I had called to gather-up friends for January, and everyone agreed on 2nd week of January.

Hence, we'll be having activity as usual; which is to ktv and continuing with chit-chatting session at anywhere.

All together we had made appointment with 7 friends including me. Thus, I had called to book a ktv room for 6 on sunday. Why 6 instead of 7? I just had a second thought that book room for 6 will be more than enough as if, (okay as IF) there is anyone of us could not make it, we would not need to pay for extra; and if we wanted to add in more person, we will be able to do so in the last minute as th ktv rules can slot in more but not less.

Well, out of a sudden, after I had informed the room booking details; I received the replied with one of our friend would not be joining. I was so shocked as in luckily I did not book for 7?

On the sunday, we received bad news again from another friend that because of fallen sick, and would not be able to join us.

OMG!!!!!!!!! That will caused us to pay one extra person for the ktv and it was a waste of time, money, effort and personally I would said that a waste of my heart-will to make gathering!!!

I have always know how hard it is to be the organiser with less co-operativeness by those whom wanted to involve. That is why we are not making this as frequent as possible. We are trying to bond as time permitted us to do so... However, if there is so little commitment derived and poured out, it is meaningless for such empty promises saying that one wanted a gather-up, and disappointed all when that one disappear.

FFK--> a term of chinese (cantonese) saying fong fei gei...which is a slang for empty promises. For example: I had promised Jane that I will be attending the concert with her to night, however, I FFK her when I did not show up and instead of the concert, I went directly to home for a good night sleep. (This is be easier to understand, if you try to translate the sentence into cantonese.)

For the FFK chairperson, and vice FFK chairperson, I hope that you will try to appreciate what-ever that we are doing now...not just for the sake to gather-up...as well as to draw us closer and to re-bond us. If you could not put out such a simple commitment, please just deny us, and say NO. Do not gave us false hope and anxiety.

Thanks.

---------------------------------------------------

Meanwhile I wanna thanked Ting for getting us to 'I love yoo!' for the chit-chatting session.

The drinks and food indeed generally tasty.

Hmm...just that I am not too happy with the incident whereby the cashier asked me to pay for one more 'tau fu fah' when I requested that we were lack of one bowl. Just after I paid, only she served the tau fu fah, and fortunately I took a look at the receipt and saw that the cashier had keyed-in 2 bowl of tau fu fah, and I had now made to pay for one more bowl, which I did not claimed at all. So, I demanded a refund on the spot and showed the cashier the previous receipt.

Here are the pictures.....enjoy...


(ma jeuk--mah jiao, hot soy bean drink, sweet potatoes ball, tall glass warm soy bean drink, yau jar guai--you tiao, tau fu fah)

Sunday, 9 January 2011

curry puff at Ikea


Curry puff from Ikea....

Ikea indeed has done a good job in serving their customer not only for purchasing of their goods, but also fulfilling their customer's stomach.

The foods provided at their kiosk are affordable, economical and tasty.

There are two set available, which are Hot Dog served with a refill-able drink, and Curry Puff with a refill-able drink. There is a topping section, where the customer can fill in their favourite flavour from sauce to the onions and the greens. The refill-able drinks available are soft drinks-pepsi, 7-up, miranda strawberry and orange; the hot drinks served are coffee and tea.

The food's price did not burn a whole in you pocket and it did not interrupt you budget to purchase the Ikea's goods. Therefore, it was indeed a great concept by Ikea to continue with such a service for their customer.

Not to forget to mention that their curry puff is a signature food item. Almost every of the customer will dropped by to purchase a half dozen of the curry puff as a returning to their homes.

Oh, they served ice-cream cone as well. The taste wise? Splendid....of course, you cannot compare with stores that served ice-cream alone such as Baskin Robin, Haagen-Daas, Natural New Zealand and etc...

Saturday, 8 January 2011

at Vietnam House...

Vietnam House, Genting Highland.

Didn't know what to have for lunch, and after much walking and searching; all of us stopped at Vietnam House. Since no objection for trying it, all of us head on walked up across the bridge and there we were... at Vietnam House...

TY ordered Beef glass noodles
YQ ordered Chicken glass noodles
I ordered Rice set with Pork chop
Close up with the pork chop, mix meats and a fried minced meat
Vv and WC ordered Vietnam vermicelli (Pork, chicken)

Soda Lime with Mint.....
Vietnam Coffee.....

^^,

Friday, 7 January 2011

Sam Hing--.细麵

Before heading towards Genting highland, Vv and Ty brought us to a place nearby to have breakfast.

The shop is well-known for a dish called "sai mean"-(细麵). This noodles is resemble of egg noodles used for 'wanton mee', but the texture is a little bit different. Maybe is because of the way the 'sai mean' being cooked, the 'sai mean' did not stand out from the dish. I guess, if this 'sai mean' used to cook for wanton mee, then it will become the 'sai yong'. The mee is different by the way of making the raw noodle. It is by traditional long wooden thick stick with a man using one of the leg to pressure the noodle and to form the noodle. It is way too different from making the noodle via machine. Noodle made via machine does not have any texture. It is only eat-able, but not enjoy eating it.

The wanton tong on the other hand, seems like canton 'yi fu wanton'. Deep fried wanton, served together with a soup. We did not order for other dishes, as they served a variety of chinese-style fried mee; such as canton, hakka, and hokkien.

The shop named- Sam Hing
The 'sai mean'--细麵

The wanton soup

Toys R Us bad customer service at Ikano Power Centre

After Blog out the Toys R Us bad customer service at Ikano Power Centre, Malaysia...

There is a reply from the HK customer service department:

Dear Ms Lee
Thank you for your complaint. We are looking into the incident you brought up. Please allow us some time to investigate into details. We will get back to you by mid of next week.

Regards
Customer Service Dept
Hong Kong


I had send in the same complain letter to Toys R Us in Malaysia, HK, and US. Only HK customer service department responded...

Thursday, 6 January 2011

Poor customer service at Toys R Us Ikano Power Centre

Poor customer service at Toys R Us Ikano Power Centre, Malaysia.

This is the first and the last time I will ever walk into Toys R Us, due to such a ridiculous customer service by the staff over there.

The supervisor of the outlet was the worst among the staff.

Initially, both wc and I just wanted to purchase a set of toy which cost around RM100. We were required to purchase the set of toys before proceeding to open it, due to their policy. We were fine with it, and we head on to pay for our item.

When the cashier asked us for a Star Card (their membership card), we answered no and proceed with the payment. Please note that the cashier neither further elaborate the Star Card nor promote it to us.

We took the toy set and head on to the customer service counter for toys inspections and I noticed the Star card application form. I took the form and read that it was written something as in apply instantly upon purchase of RM 80 and above. So, I quickly inquire the application procedure, and to my surprise, the staff told us that we could not apply for the card. I requested for explanation on why we were not eligible to apply. The staff quickly ran to her supervisor called Mr Azmi, and the worst nightmare came.

The supervisor said that he did not say that we were not eligible to apply (of course, because the one whom said so was the staff that ran to him!!!) Then the supervisor became uneasy because I am very agitated due to such ridiculous answer. He suppose to educate and train his staff before putting her for customer service. The supervisor's attitude became lousy when I asked him, so can we apply for the card now, since we had purchased more than RM 80. He said, we should have apply for the card before made any purchasing because after a purchase being made, we were not entitle for the card activation even though we had purchased more than RM 80.
(I would like to emphasize here that, the card application form did not mentioned such a clause and the supervisor lazily replied that all other membership card application applied the same rules.....)

The supervisor even said something which sounded as such: "SO, DO YOU WANT THE CARD OR NOT? I DON'T WANT TO TALK AND ARGUE WITH YOU. IF YOU WANT THEN YOU APPLY NOW!!!" I am so f*cking shock that a supervisor can uttered such words and I mentioned to the supervisor that I am not arguing with him either. I just wanted to know how to the sentence 'Apply instantly upon RM 80 purchase?' I thought the staff should have to attend customer with lots of inquiries...?????

After such T.U.L.A.N conversation with the f*cking supervisor Azmi, both wc and I demanded for a refund and we do not wish to continue with the toys inspection. I do not care of the toys set had been opened or what-so-ever. All I want to do were to get out of there and never step back to this Toys R Us outlet again!!!

I am not asking everyone of the reader to agree with me, as this was an experience that I had. You might has sweet memories with their service and so on, but in this case of mine, it was a bad memory.

Bear in mind that Toys R Us is a chain store and with such services provided, they are just trying to close down their outlet one by one.

I had send in letters of complain to Toys R Us in Malaysia, HK, and US. Guess what? There is no reply at all regarding to this matter... (they do not care for their customer service s*cks, cause they still have purchaser) So, please do not make this kind of chain store that provide s*cks service to grow more, as it will cause the mental stress for all customer.

***Last but not least, if you do not require super expensive toys for your kids, niece, nephew or who-so-ever; do not buy from Toys R Us Ikano Power Centre...for you will receive such a poor customer service.

That is all for now.


Wednesday, 5 January 2011

AnAnt, XiaoHung,ZhuZhu and Gigi

Plush toys empire!!!!

When the plush toys maniacs met, all the toys can communicate with each other!!!

We have An Ant-the sheep
We have Xiao Hung-the panda
We have ZhuZhu-the piggy
We have new comer Gigi-the giraffe.