Seriously... if Starbucks Malaysia cannot cope with the tremendous usage of Starbucks Card users in Malaysia, they should stop issuing it.
What on earth did Starbucks technical system had done to buckle up? Every now and then, there are card users who faces problem such as rewards not yet updated, card had no balance where the user check it online with they account, it still have balance more than to purchase two venti caramel macchiato.
If such well-known food and beverage chain could not perform, who else? Please-lah Starbucks, you do have man power, money and also brain to do this, why do you want to create a system that do not work? Upgrade your Starbucks card system, PLEASE!!!
Fortunately, Starbucks do have lovely and kind-hearted barista whom had brighten up my day every now and then. Starbucks had trained their staff well, for their front-line customer dealing barista work perfectly fine. However, this does not apply to the Starbucks card system which seems to have glitch every now and then.
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Showing posts with label complain. Show all posts
Showing posts with label complain. Show all posts
Tuesday, 17 July 2012
Wednesday, 27 June 2012
Talkative people...
I wonder why people don't know how to converse softly when someone is sleeping? Why this can't be considerate?
If this people is poor in hearing or what-so-ever, just speak directly face to face. Why on earth need to speak from downstairs to upstairs and vice versa?
For God's sake, couldn't this people shut up when other people is watching TV show? If were to converse, couldn't this people speak softly so that the other people can enjoy their show or movie?
Talkative people...please be considerate!
If this people is poor in hearing or what-so-ever, just speak directly face to face. Why on earth need to speak from downstairs to upstairs and vice versa?
For God's sake, couldn't this people shut up when other people is watching TV show? If were to converse, couldn't this people speak softly so that the other people can enjoy their show or movie?
Talkative people...please be considerate!
Friday, 4 February 2011
recycled steamed fish?
Having dinner at places almost anywhere during CNY is a headache.
For the CNY eve, we booked a place called Luen Fong to have our seafood feast...
However, I had noticed that they are very dishonest in giving food to customer.
Have you seen recycled steamed fish?
We ordered to have cantonese style steamed fish a.k.a ching jing fish. Cantonese style, the only style that utilised soy sauce and hot oil as the base for the taste and aroma, without any other ingredient, besides sliced ginger and spring onion. With this way, the freshness of the fish was well preserved without other thick sauces taste.
Well, the incident that I had mentioned recycled fish was...The lady boss decided not to change the fish that
they had made wrongly for us, instead of cantonese style steamed fish, they had made heavy sauce steamed
fish; which we did not made the order for it. I asked for a change, as I dislike to have sauced steamed fish...The lady boss insisted we had to have the sauced steamed fish, because they do not want to return the fish, and did not even apologised for the wrong ordered that they had made.
After I mentioned that if I were to take the sauced steamed fish that I dislike, I would like to have huge discount because you are forcing me to consume something I dislike to eat...The lady boss quickly taken the fish to the kitchen, and returned with the cantonese style steamed fish, whereby, they just wash away the sauced, and replace the sauced with soy sauce and hot oil. I can still taste the sauce spice and the evidence was nicely captured with my camera.
Cantonese style steamed fish, would not have any traces of chillies flakes because it only utilised soy sauce and ginger and spring onions. So, where will be the chillies flakes came from? Definitely from the sauced steamed fish that they initially served, but wash away with some warm water and refurnished with the hot oil soy sauce. =="
Such a dishonest restaurant serving recycled fish to their customer. I am going to say, I am still keeping
the evidence in photos. Although taking bad regarding
to food and services of certain restaurant or whatever places for eatery might caused us trouble, I just wanted to get people informed that this restaurant owner is dishonest and be well prepared for being cheated.
This is my experiences for dining here for a second time, and from what I heard from the local, this restaurant indeed getting more and more expensive, bad service attitude, and dishonest in serving their customer. I am not going back to this seafood restaurant ever!
Therefore, I had got to know that there are several more seafood restaurant located nearby which has more customers crowding the restaurant and decided to try in those places and definitely will not wanted to eat at Luen Fong seafood restaurant again!
For the CNY eve, we booked a place called Luen Fong to have our seafood feast...
However, I had noticed that they are very dishonest in giving food to customer.
Have you seen recycled steamed fish?
We ordered to have cantonese style steamed fish a.k.a ching jing fish. Cantonese style, the only style that utilised soy sauce and hot oil as the base for the taste and aroma, without any other ingredient, besides sliced ginger and spring onion. With this way, the freshness of the fish was well preserved without other thick sauces taste.
Well, the incident that I had mentioned recycled fish was...The lady boss decided not to change the fish that
they had made wrongly for us, instead of cantonese style steamed fish, they had made heavy sauce steamed
fish; which we did not made the order for it. I asked for a change, as I dislike to have sauced steamed fish...The lady boss insisted we had to have the sauced steamed fish, because they do not want to return the fish, and did not even apologised for the wrong ordered that they had made.
After I mentioned that if I were to take the sauced steamed fish that I dislike, I would like to have huge discount because you are forcing me to consume something I dislike to eat...The lady boss quickly taken the fish to the kitchen, and returned with the cantonese style steamed fish, whereby, they just wash away the sauced, and replace the sauced with soy sauce and hot oil. I can still taste the sauce spice and the evidence was nicely captured with my camera.
Cantonese style steamed fish, would not have any traces of chillies flakes because it only utilised soy sauce and ginger and spring onions. So, where will be the chillies flakes came from? Definitely from the sauced steamed fish that they initially served, but wash away with some warm water and refurnished with the hot oil soy sauce. =="
Such a dishonest restaurant serving recycled fish to their customer. I am going to say, I am still keeping
the evidence in photos. Although taking bad regarding
to food and services of certain restaurant or whatever places for eatery might caused us trouble, I just wanted to get people informed that this restaurant owner is dishonest and be well prepared for being cheated.
This is my experiences for dining here for a second time, and from what I heard from the local, this restaurant indeed getting more and more expensive, bad service attitude, and dishonest in serving their customer. I am not going back to this seafood restaurant ever!
Therefore, I had got to know that there are several more seafood restaurant located nearby which has more customers crowding the restaurant and decided to try in those places and definitely will not wanted to eat at Luen Fong seafood restaurant again!
Friday, 7 January 2011
Toys R Us bad customer service at Ikano Power Centre
After Blog out the Toys R Us bad customer service at Ikano Power Centre, Malaysia...
There is a reply from the HK customer service department:
Dear Ms Lee
I had send in the same complain letter to Toys R Us in Malaysia, HK, and US. Only HK customer service department responded...Thank you for your complaint. We are looking into the incident you brought up. Please allow us some time to investigate into details. We will get back to you by mid of next week.RegardsCustomer Service DeptHong Kong
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