Seriously... if Starbucks Malaysia cannot cope with the tremendous usage of Starbucks Card users in Malaysia, they should stop issuing it.
What on earth did Starbucks technical system had done to buckle up? Every now and then, there are card users who faces problem such as rewards not yet updated, card had no balance where the user check it online with they account, it still have balance more than to purchase two venti caramel macchiato.
If such well-known food and beverage chain could not perform, who else? Please-lah Starbucks, you do have man power, money and also brain to do this, why do you want to create a system that do not work? Upgrade your Starbucks card system, PLEASE!!!
Fortunately, Starbucks do have lovely and kind-hearted barista whom had brighten up my day every now and then. Starbucks had trained their staff well, for their front-line customer dealing barista work perfectly fine. However, this does not apply to the Starbucks card system which seems to have glitch every now and then.
No comments:
Post a Comment